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Product Spotlight

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Kelverion

Service Request Automation and Integration

The Kelverion Runbook Suite integrates into over 300 enterprise management tools used in your business, to enable the automation of Service Requests from the Service Desk.

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Service Request Automation and Integration

The Kelverion Runbook Suite integrates into over 300 enterprise management tools used in your business, to enable the automation of Service Requests from the Service Desk.

 

The Runbook Suite provides a platform to integrate and orchestrate third party systems to automate the day to day manual processes, which hinder and delay IT and Support Desk teams.  The Suite contains a range of integration modules and ready built solutions to help automate these service requests, as well as providing a framework to automate any manual process.

 

FMX Solutions, in partnership with Kelverion has developed an integration between EasyVista and its run book suite. You can review our webinar at Achieve 400% ROI with EasyVista Service Request Automation

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Automate Service Requests

The suite offers ready built service request automation solutions

  • Joiners, Movers, Leavers

  • Standard IT Tasks

  • Office 365 Management

  • Virtual Machine Provisioning and Management

  • Event to Service Desk Incident Ticket

  • Remote Diagnostics and Remediation

Systems Integration

The suite provides 300+ integrations to other enterprise systems

  • MS Azure

  • Jira

  • AWS

  • ServiceNow

  • Google Cloud

  • MS SCCM

  • Azure DevOps

  • MS Hyper-V

  • SQL Server & Oracle

  • VMware vSphere

Discover High Return on Investment

Kelverion easy to use Automation Value Calculator enables an organisation to see how much can be saved through automation, many of Kelverion’s customers have achieved in excess of 400% ROI.

Try the calculator for yourself today by visiting
www.kelverion.com/value-calculator

Reduce Process Cycle Time & Decrease Errors

Tasks no longer need to wait for different teams to perform manual actions, therefore increasing agility and eliminating bottlenecks.  Automation performs a task the same way every time, which unlike manual fulfillment, reduces the risk of human error within your infrastructure.

The Kelverion Runbook Suite provides a cloud-based automation platform with a rich graphical design experience, smart integrations and the option of an easy to configure self-service automation portal.

The solution runs on the Microsoft Azure Automation service which provides best of breed scalability and a global hosting capability.  The Azure service has no upfront costs and the organization is only charged whilst the automation is executing.

Runbook Suite Benefits

  • Cost savings

  • Free up IT resource

  • Significantly reduce process cycle time

  • Removes process lags / delays

  • Increase compliance