Application Services
Our Method
Our methodologies, fine-tuned over decades of experience, are optimized based on your requirements, ressource availability, timeline, organization size and budget. We focus on YOUR business requirements to bring together a team of experts with outstanding skill, to help you to successfully manage your cost effectiveness, application of best practices and knowledge transfer to your resources.
A Common Methodology Includes...
-
Review business requirements and processes and best practices to create functional design documentation. This can include documentation of your current state and target solution.
​
-
Assist with change management activities performed by your organization as these are critical for new platform adoption and customer satisfaction.
​
-
Foundation training for all stakeholders so that everyone has a clear vision of software features and the target solution potential.
​
-
Design specifications to define business requirements to be applied to the software platform.
​
-
Administration training to empower your platform administrator while we configure that same platform for optimal knowledge transfer.
​
-
If on-premise, installation on your infrastructure.
​
-
Configuration of the documented processes and functionalities.
​
-
Assistance in testing the configured platform including test cases design, test users training and assistance during the test period(s) and adjustments.
​
-
Training for your back office users (train the trainer or direct training).
​
-
Deployment on your Production environment and assistance with Go-Live activities so as to ensure a smooth adoption process by all users.
