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Lifecycle Management

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Vintage Light Balls
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Our Process

Managing your platform both on the process and the technical sides is a key component in Continual Service Improvement strategy. Making sure that it stays up to date and relevant to your business processes and stakeholders. 

You can engage FMX Solutions as you go or using our managed services for the following services...

  • Service Improvement (enhance an existing functionality or process)

    • Assessment

    • Design

    • Config

    • Deployment

    • Training (administration, process specifics, on-demand)

    • Knowledge transfer

  • Software and Hardware Infrastructure Services

    • Technical roadmap (version management, capacity provisioning, compliance, architecture readiness)

    • Upgrades

    • Monitoring

    • Health check / Audit

  • First-Level Support

    • Hotline

    • First call resolution

  • Moves, Adds and Changes

    • Data population (new sites, new cabling infrastructure)

    • Bulk move projects

    • Archiving and purge

  • Reporting

    • Report adjustment

    • Report creation