Product Spotlight

puz-star.png

EasyVista

The Right Software to Help You Transform Service and Delight Customers

EasyVista has helped companies improve employee productivity, reduce operating costs, and increase customer satisfaction. Today, EasyVista helps over 1,500+ enterprises around the world to accelerate change, empowering leaders to better serve their employees and customers across financial services, healthcare, education, manufacturing and other industries.

ev-1.png

EasyVista Service Manager

The Right Software to Help You Transform Service and Delight Customers

Service Manager is a proven ITSM software with the sophistication to support the most complex ITIL requirements — but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver.

Service Manager is a proven ITSM software with the sophistication to support the most complex ITIL requirements — but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver.

ev-2.png

EasyVista Self Help

Intelligent Answers for Employees and Customers

Self Help is an intelligent knowledge management platform that makes it easy to automate answers for employees and customers. This tool is an essential ingredient to powering chatbots, virtual agents, portals and other self-service channels.

Products

  • EV Service Manager

  • EV Self Help

  • Service Apps

  • Service Bots

  • Platform

  • Cloud

Solutions

  • IT Service Management

  • IT Asset Management

  • IT Financial Management

  • Change & Release Management

  • Self-Service Portals

  • Knowledge Management

  • Responsive Applications

  • Service Asset & Configuration Management (CMDB)

  • Project Management

  • ITIL Processes

  • Request Management

  • Reporting

Customer Resources

  • Support

  • Community

  • Wiki

  • Blog

ev-3.png